take a sniff around

Powerful features for a seamless experience

RunLoyal’s solutions are built to give you back precious time each day while boosting your revenue.

Two people are seated at a desk, intently examining a computer screen that displays appointment metrics on the TAB dashboard of their branded app.

Features to simplify your workload

Flexible pricing options for pet care businesses

✓ Cloud based software to access your business anytime, anywhere

✓ Securely store all of your customer data and payments

✓ Custom branded app customers can download on the App Store and Google Play

✓ Integrated payments and mobile integrated payments

✓ Detailed business and financial reports

✓ Export to Quickbooks

✓ Free data transfer

✓ Supports multiple business locations

✓ Staff training and step-by-step tutorial videos

✓ Unlimited US-based customer support via phone and email

A person sitting on the floor, surrounded by several dogs in a brightly lit room, petting them affectionately.

✓ Set staff hours 

✓ View calendar by service

✓ Assign pets to staff (grooming, training, etc)

✓ Establish business hours and holidays

✓ Customize hours by service

Visual Map

✓ Add pets to their designated areas

✓ Customize facility map with drag and drop areas

✓ Specify areas (weight, breed, pet type, service, capacity)

✓ Color code facility sections/services

A person holding a smartphone displaying a branded pet care app, while a small dog curiously looks at the screen.

✓ Streamline booking, document uploads, and communication

✓ Boost your brand with a custom-branded app that keeps you top-of-mind.

✓ Let customers manage bookings and updates directly from their smartphones.

✓ Keep customers informed with direct messaging and push notifications.

✓ Build loyalty with an app that offers exclusivity for your customers.

✓ Simplify vaccination record uploads for better compliance.

✓ Improve efficiency with automated bookings and communication.

✓ Showcase services and upsell packages directly in the app.

✓ Offer 24/7 accessibility for customers to interact with your business.

✓ Centralize communication to ensure no requests are missed.

Customize customer notifications

✓ In-app reminders, SMS text, and email 

Send automated notifications, including:

✓ Immunization reminders (30, 60, 90 days)

✓ Appointment reminders

✓ Ready for pickup

✓ Request a review

✓ Waitlist updates

✓ Invite to app

✓ Push marketing (custom)

✓ Package expiry

✓ Payment reminders

✓ Report card

✓ Sign up success

Group Training notifications

✓ Training purchase

✓ Group training confirmed

✓ Group training homework

✓ Group training canceled

✓ Group training reminders

A person holds a smartphone showcasing a branded app's dog report card feature, with a happy white dog lounging in the background.

✓ Enable team members to manage tasks from their smartphones or tablets.

✓ Grant staff permissions based on their job roles.

✓ Allow managers to delegate tasks and monitor progress.

✓ Simplify shift planning and ensure proper staffing.

✓ Speed up check-ins and check-outs with QR codes.

✓ Provide a unified platform for seamless team collaboration.

✓ Track staff performance with data-driven insights for improvement.

✓ Enable instant communication and quick task adjustments.

✓ Adapt to specific roles and operational needs.

✓ Reduce manual effort and enhance productivity.

Two women kneel on the floor, surrounded by several small dogs, as they giggle over service configuration tips. One woman holds a dog plush toy.

Request and configure customer requirements, including:

✓ Card on file 

✓ Medical history

✓ Medication

✓ Food and feeding information

✓ Immunizations

✓ Create custom questions before booking

Note: these are soft requirements you can configure, but you can customize services to require a hard deposit before booking

✓ Create add-on’s to your services

Create services based on

✓ Staff Based

✓ Lodging Based

✓ Capacity Based

✓ Create add-on’s to your services

Customize appointment approvals

✓ Manual (staff must confirm)

✓ Automatic approval

Pet Configuration

✓ Customize services and lodging based on pet type, breed, weight

Customer-Favorite Features

Advanced reporting

Data Tracking & Forecasting

A group of dogs lounges indoors, with a spotlight on a golden retriever. Overlaid are charts from RunLoyal displaying revenue metrics, transforming this homey scene into a fusion of warmth and innovation.
A smiling person in glasses relaxes at home on a cozy couch, using a smartphone. Text messages, possibly through RunLoyal, discuss giving extra playtime and treats to a beloved dog named Camper.

2-way instant messaging

Streamlined Communication

Stay connected with pet parents through RunLoyal’s integrated communication tools. Whether it’s an update about their furry friend or a quick question, you can easily reach out via in-app messaging, SMS, or email – because happy pets start with happy owners.

mobile staff app

Easy Task Management

Managing your team is a breeze with RunLoyal. From clocking in and out to tracking tips, service fees, and commissions, our tools help keep everything running smoothly – so you can focus on the paws that matter most.

Person holds a smartphone displaying a pet's report card next to a fluffy white dog, using the RunLoyal app. A to-do list update with options for owner notes, staff notes, and marking completion is visible, keeping things organized at home or on the go.
Two women, a child, and their loyal dog gather outside near a building. Beside them, a digital visual map with colorful sections unfolds.

visual map

Exclusive Features

RunLoyal’s visual map makes facility management as easy as a walk in the park. With a clear, real-time view of bookings and occupancy, you’ll have everything you need to keep tails wagging and customers smiling.

Detailed Features to Empower Your Business

Set your business apart with your very own branded app your customers can download —featuring your logo and brand.

Customize services, notifications, appointment approvals, payment methods, pricing, and more to optimize operations.

Streamline check-in processes with QR-code-based self-service that takes just seconds.

Harness the power of RunLoyal from the palm of your hand.  Give your team access to RunLoyal from anywhere in the facility.

Experience the ease and security of electronic payments, whether on-site, online, or through your app.

Elevate your email marketing with personalized campaigns that keep your business in your customers’ minds.

Create a detailed, comprehensive visualization of your facility’s pet care layout with drag and drop technology.

Automatically adjust your rates based on demand – a unique feature only available with RunLoyal.

Request, track, and analyze customer feedback from your review platforms of choice.

Memberships & Packages

Customize packages and memberships your customers can purchase on your app.

Enable instant recording and sharing of precious moments directly to pet owners’ devices.

Allow customers to check in on their pets when they are away, while maintaining control on camera access.

Tail-Wagging Success Stories

Discover how RunLoyal is making a difference for pet businesses nationwide, with stories of success, growth, and tail-wagging satisfaction straight from the people who use our software every day.

Our customers take us more seriously, are booking more appointments, and it’s helping us grow the company. We would not be able to grow our kennel the way we want without it. Impeccable customer service.

A man wearing glasses smiles warmly while holding his pug outside, embodying the essence of Home and loyalty.

Kevin K.

Nashville, Tennessee

We can’t recommend RunLoyal enough. Their customer service is great and they always give us the attention we need.

In the comfort of her home, a woman embraces her large, fluffy brown dog near a window, basking in shared affection.

Diana M.

Miami, Florida

The ease of access, organization, professionalism, & overall atmosphere is amazing. The technical support team has ALWAYS been very responsive and helpful. We will always be a client because of this and how kind the staff has been since we’ve met.

A man joyfully hugs a golden retriever outdoors, celebrating the loyalty that only a RunLoyal companion can bring home.

Anthony P.

Atlanta, Georgia

One of the best parts of signing up to use this software is the customer service is way above what someone would expect. This software has all of the features we were looking for.

An older man in a blue shirt sits outside with a small brown dog on his lap. They're both looking into the distance on a sunny day.

Tim S.

Rock Round, Texas

We are extremely satisfied with our decision to turn to RunLoyal. Moving to RunLoyal has expedited our growth to the point we are looking at an facility expansion that is 4x the size of our current operations.

Man in a teal shirt kissing a beagle with its tongue out in a park setting.

Bryan K.

Snohomish, Washington

RunLoyal is very responsive to client feedback and are always quick to assist us. I really like the fact our clients can interact with us on their terms.

A woman with curly hair smiles while holding a small dog indoors.

Marea W.

Atlanta, Georgia

A woman wearing a headset smiles while taking notes in front of a laptop, embodying the perfect blend of professionalism and comfort at home. Glasses rest on the table, with lush green plants creating a serene backdrop, enhancing her focus and productivity.

Get In Touch

Let a RunLoyal specialist guide you through our software via Zoom. Learn everything you need to know about how RunLoyal can help your pet business run more efficiently.

sales@runloyal.com

(404) 999-0461

Based in Atlanta, Georgia

learn more

Schedule a Demo

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